Act on Specified Commercial Transactions

Brand Name 

Supermom Japan

Name of Representative








Line of Business

Japanese-English Educational Materials and goods

Quantity of Products

The products are to be sold and delivered as long as they are in stock. If the products

that you ordered were out of stock, we will contact you by telephone or E-mail.

Fees other than

payment for goods

Shipping and the relevant bank fees are buyer's responsibility.


【Regarding Shipping cost】

For domestic deliveries except for isolated islands, shipping cost is included in the price of the goods.


For international deliveries, the shipping cost depends on the address.

Ask us for the quotation of the shipping fee by e-mail BEFORE you place your order.

We will let you know the total amount of your payment by e-mail. 


※Consumption tax is included in the price of the product.

Expire date of 

your order

If there is no payment made within 7 days after placing your order, your order will be canceled.


If there is no stock and there will be no more arrival of goods, we will contact you and may ask for cancellation of your order.  



※Your order will be shipped when payment is received and confirmed.



Exchanges and Returns

Return Policy and Conditions

No refund is available for the customer's personal preferences.



You must contact us with in 5 days of receiving your order if you received any defective goods or the wrong shipment. In this case, you may return the goods unused, in the original packaging and in a salable condition. We cover the shipment costs to return the goods and to redeliver the goods. 


Please e-mail us:

your name, the date of purchase, the name of the product your purchased, the name of the product you wish to exchange for.



Please note that we may not always be able to respond to your request according to the stock status.  


※Please make sure to check the goods upon arrival.